Privacy Policy

Privacy Policy

Privacy Policy • BuildMax Infra & Developers
Legal • Privacy • Data Protection

Privacy Policy

This page explains what information we collect, why we collect it, and how we protect it. If you have any questions, you can contact us anytime.

Quick Summary

We mainly collect the information you share in forms (like your name, phone number, email, city, and project details). We use it to contact you, give quotations, and provide our services. We do not sell your personal data.

Important: If you submit a lead form on our website, you are giving us permission to contact you via phone, WhatsApp, email, or SMS related to your enquiry.

Information We Collect

We may collect the following types of information:

  • Contact details: name, phone number, email address, WhatsApp number.
  • Project details: plot size, location, budget range, plan type, preferred timeline.
  • Communication: messages you send us via forms, chat, calls, or email.
  • Technical data: IP address, device type, browser, pages visited (for analytics & security).
  • Media (optional): drawings, photos, or documents you upload/share for consultation.
Note: Please avoid sharing passwords, bank OTPs, or sensitive personal data in messages/forms.

How We Use Your Information

  • To respond to your enquiries and provide consultation, quotations, and project updates.
  • To schedule site visits, calls, or meetings as requested by you.
  • To improve our website, services, and customer experience.
  • To maintain records for accounting, legal, and operational purposes.
  • To prevent fraud, spam, and misuse of our website.
We process your information mainly because (1) you asked us for a service/quotation, (2) you gave consent by submitting your details, and (3) we may need to keep basic records for legal or business reasons.
We may send you service updates, offers, or reminders if you have enquired with us. You can request us to stop marketing messages anytime by contacting us.

Cookies & Tracking

Cookies are small files stored in your browser. We may use cookies to keep the website working properly, improve performance, and understand how visitors use our pages.

  • Essential cookies: required for basic site functions.
  • Analytics cookies: help us understand traffic and improve pages.
  • Marketing cookies (if used): help measure ad performance and leads.

You can control cookies from your browser settings. Some site features may not work properly if you disable cookies.

Sharing & Disclosure

We may share your information only when needed, such as:

  • Service providers: hosting, email/SMS/WhatsApp tools, analytics, CRM (only for business use).
  • Project execution: contractors/engineers (only required details for your project).
  • Legal: if required by law, court order, or to protect our rights and safety.
We do not sell your personal information to third parties.

Data Security

We use reasonable security measures to protect your information. However, no method of online transmission is 100% secure.

  • Secure hosting and access control for admin panels.
  • Limited access to customer data (only authorized team members).
  • Regular updates and monitoring for suspicious activity.

Data Retention

We keep your data only as long as needed for business, legal, or service purposes. If you request deletion, we will delete or anonymize data unless we must keep it for legal reasons.

Your Rights

You can request the following:

  • Access to the personal information we have about you.
  • Correction of incorrect information.
  • Deletion of your information (where possible).
  • Stop marketing messages and promotional calls.
How to request: Message us from the same phone/email you used while enquiring, so we can verify.

Children’s Privacy

Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared personal data with us, contact us and we will delete it.

Third-Party Links

Our website may contain links to third-party websites (maps, social media, partner pages). We are not responsible for their content or privacy practices. Please read their privacy policies too.

Policy Updates

We may update this privacy policy from time to time. The “Last updated” date will change accordingly. If changes are major, we may also inform you by email/WhatsApp if we have your contact details.

Contact Us

If you have questions about this Privacy Policy, or you want to request access/correction/deletion, contact us here:

  • Company: BuildMax Infra & Developers
  • Email: your-email@example.com
  • Phone/WhatsApp: +91-XXXXXXXXXX
  • Address: Your Office Address, City, State, India
Usually within 24 hours (working days). If it’s urgent, WhatsApp works fastest.
Yes. Send us a message from the same contact you used on our form and mention “Delete my data”.
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